TD7 Privacy Policy – How We Protect Your Personal Data

1. Who We Are

TD7 is an online gaming platform serving players in Pakistan, offering slots, live casino games, crash titles, table games, and sports betting with full PKR support. TD7 operates the website at td7.app and any associated mobile application available for download.

For the purposes of this Privacy Policy, "TD7", "we", "us", and "our" refer to the TD7 platform and its operating entity. "You" and "your" refers to any person who accesses or uses the TD7 platform, whether as a visitor or a registered player.

If you have any questions about this Privacy Policy or about how your personal data is handled, you can contact TD7 support at any time. Contact details are provided in Section 12 of this policy.

2. Data We Collect

TD7 collects different categories of personal data depending on how you interact with the platform. The main categories are listed below.

TD7 does not collect sensitive personal data such as biometric data, religious beliefs, or political opinions. Identity documents submitted for verification are used solely for that purpose and are not retained beyond what is required.

3. How We Collect Your Data

TD7 collects personal data through the following means:

• Direct submission: When you register an account, complete your profile, make a deposit or withdrawal, or contact support, you provide data directly to TD7.
• Automated collection: When you visit or use the TD7 platform, certain technical and usage data is collected automatically through cookies, log files, and similar tracking technologies. See Section 6 for full details on cookies.
• Third-party payment providers: When you make a transaction via JazzCash, Easypaisa, Raast, or bank transfer, TD7 receives confirmation and reference data from the payment processor to reconcile your account. Full card or wallet details are never stored directly by TD7.
• Identity verification services: If a third-party identity verification service is used to confirm your age or identity, that provider may share the outcome of the check with TD7.

In all cases, data collection is limited to what is required for the stated purpose. You are not required to provide data beyond what is needed to use TD7's core features, though certain features may be unavailable if required data is not provided.

4. Why We Use Your Data

TD7 uses personal data only for legitimate purposes directly related to operating the platform and serving registered players. The specific purposes for which your data is used are outlined below:

• Account management: To create and maintain your TD7 account, verify your identity, and provide access to the platform's features.
• Transaction processing: To process deposits and withdrawals in PKR, reconcile payments via JazzCash, Easypaisa, Raast, and bank transfers, and maintain accurate financial records for your account.
• Security and fraud prevention: To detect and prevent fraudulent activity, multi-accounting, money laundering, and other prohibited conduct as defined in the Terms and Conditions.
• Age and identity verification: To confirm that players meet the minimum age requirement of 18 years and that account details are accurate and belong to a real person.
• Customer support: To respond to your queries, resolve account issues, and maintain a record of support interactions for quality and training purposes.
• Platform improvement: To analyse how the platform is used, identify technical issues, and improve the overall player experience across games, payments, and interface design.
• Responsible gaming: To monitor for patterns that may indicate problem gambling behaviour and to apply any responsible gaming limits or restrictions you have set on your own account.
• Communications: To send account-related notifications such as deposit confirmations, withdrawal updates, and security alerts. Promotional communications are only sent where you have opted in.

5. Sharing Your Data

TD7 does not sell your personal data. Data is shared with third parties only in the following circumstances and only to the extent necessary:

• Payment processors: When you make a deposit or request a withdrawal, relevant transaction data is shared with the applicable payment provider – such as JazzCash, Easypaisa, Raast, or your bank – to process the transaction.
• Game providers: To deliver casino and game lobby titles, certain technical data such as your session token and stake data is shared with the relevant game provider. This is required for the game to function and record outcomes correctly.
• Identity verification providers: Where a third-party service is used to verify your identity or age, your submitted documents or details may be passed to that provider for the sole purpose of completing the verification.
• Technology and hosting providers: TD7 uses third-party hosting and infrastructure services. These providers may have access to data stored on their servers as part of providing their services, and are bound by confidentiality obligations.
• Legal obligations: TD7 may disclose personal data if required to do so by applicable law, court order, or to protect the rights and safety of TD7, its players, or others.

All third parties with whom data is shared are required to handle that data securely and to use it only for the specified purpose. TD7 does not permit third parties to use your data for their own unrelated marketing or commercial activities.

6. Cookies & Tracking Technologies

TD7 uses cookies and similar technologies to make the platform function correctly and to understand how players interact with it. Cookies are small text files stored on your device when you visit a website. They do not contain your personal information directly but may reference data held in TD7's systems.

The types of cookies used on TD7 include:

• Essential cookies: Required for the platform to operate. These include session cookies that keep you logged in during your visit. Without these, core features cannot function.
• Analytics cookies: Used to collect anonymised data about how the platform is used – such as which pages are visited most frequently and where players spend the most time. This data helps improve the TD7 experience.
• Preference cookies: Used to remember your settings and preferences, such as language selection or previously viewed game categories.
• Security cookies: Used to detect and prevent fraudulent or suspicious activity during your session.

Most browsers allow you to control or disable cookies through their settings. Be aware that disabling essential cookies may prevent parts of the TD7 platform from working correctly. Disabling analytics or preference cookies will not affect your ability to use the core platform features.

7. Data Retention

TD7 retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable legal or operational obligations. The general retention principles applied by TD7 are:

• Account data is retained for the duration of your active account and for a reasonable period after account closure to allow for dispute resolution and legal compliance.
• Financial transaction records are retained for a minimum period in line with standard financial record-keeping requirements.
• Identity verification documents are retained only for as long as they are needed to satisfy verification requirements and are securely deleted thereafter.
• Support communications are retained for a defined period to support quality review and to resolve any related queries that may arise later.
• Technical and usage data collected via cookies or logs is retained for a shorter period and is used primarily for security and platform analytics.

When personal data is no longer required, TD7 securely deletes or anonymises it so that it can no longer be linked back to you. Anonymised or aggregated data may be retained indefinitely for analytical purposes, as it can no longer identify any individual.

8. Data Security

Protecting your personal data is a core responsibility for TD7. The platform applies a range of technical and organisational measures to keep your data safe from unauthorised access, accidental loss, or misuse.

• All data transmitted between your device and TD7 is encrypted using TLS (Transport Layer Security) protocols.
• Financial data related to PKR transactions, including payment method references for JazzCash, Easypaisa, Raast, and bank transfers, is handled under strict access controls and is never stored in plain text.
• Access to personal data within TD7 is restricted to authorised personnel on a need-to-know basis only.
• TD7 systems are regularly monitored for suspicious activity and potential security vulnerabilities.
• In the event of a data breach that may affect your personal data, TD7 will take prompt steps to contain the breach and notify affected players as required.

9. Your Rights

As a TD7 player, you have the following rights in relation to the personal data held about you. To exercise any of these rights, contact TD7 support with your request and your registered account details.

TD7 will handle all data rights requests promptly. Please note that some requests may be subject to identity verification before they can be processed. Certain data may need to be retained regardless of a deletion request where legal or contractual obligations require it.

10. Children's Privacy

TD7 is strictly an adult platform. The minimum age to register and use TD7 is 18 years. TD7 does not knowingly collect personal data from anyone under the age of 18.

If a parent or guardian becomes aware that their child has registered on TD7 or submitted personal data without parental consent, they should contact TD7 support immediately. Any account found to belong to a minor will be closed and all associated data will be deleted in accordance with this policy.

Parents and guardians are encouraged to make use of available parental control software and internet filtering tools to prevent underage access to online gaming platforms. TD7 supports responsible gaming and takes underage access seriously.

11. Changes to This Privacy Policy

TD7 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When changes are made, the "last updated" date at the top of this page will be revised accordingly.

For material changes that significantly affect how your personal data is used, TD7 will make reasonable efforts to notify registered players through in-platform notifications or by email to the address on your account. It remains your responsibility to review this policy periodically.

Your continued use of TD7 after any updates to this Privacy Policy have been published constitutes your acceptance of the revised policy. If you do not agree with a revised policy, you should stop using TD7 and contact support to arrange account closure and data handling in accordance with your rights under Section 9.

12. Contact Us

If you have any questions about this Privacy Policy, about the personal data TD7 holds about you, or if you wish to exercise any of your data rights as described in Section 9, please get in touch with the TD7 support team. Support is available around the clock.

You can also find answers to common account and platform questions on the FAQ page. For queries related to deposits or withdrawals, the Deposit and Withdrawal pages include full guidance on how transactions are managed.